(03) 9455 0822 After Hours (existing clients only): (03) 9483 7940. Contact Palliative Care Advice on 1800 360 000 for general information  
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Bereavement Support

Grief and Bereavement Support Services

The death of a loved one can be a difficult and emotional time. Banksia offers caring and respectful grief and bereavement services to all families of all of the people we felt privileged to care for.

 Grief and Bereavement support can provide you with:

  • Information and education on grief, loss and bereavement
  • Time to reflect, and explore common thoughts, feelings, and reactions to loss.
  • Strategies to support you and your family to manage the diverse and painful aspects of loss and uncertainty.
  • Companionship and comfort during a personal time of change, transition and adjustment.
  • Support and strategies to help you to learn to take care of yourself and your loved ones.

What we offer:

  • Grief and Bereavement counselling for individuals and families which targets the specific needs of the person/family.
  • Telehealth counselling sessions.
  • Information and education Sessions, specifically related to what to expect, and how to manage grief and bereavement.
  • Bereavement support groups – a chance to meet with others with identifiable experiences of loss and change.
  • Remembrance Services
  • Bereaved walking groups.

Grief and Bereavement Counselling

Grief and bereavement counselling is provided at no cost by an experienced, specialist-trained, expert counsellor to support a person and/or family who are grieving.

At Banksia, we recognize that grief occurs before the death of a loved one, during all the caring phases and through the difficult period of end-of-life care and beyond.

Counselling can support our clients, family members and carers through the challenging time of transition, loss and grief.

Sessions of up to 60 minutes are provided and are offered onsite at the Heidelberg office and via telehealth (online). 

Appointments can be made by contacting our Grief and Loss Counsellor on 9455 0822 or by speaking to any member of the Banksia Team.


Banksia Remembrance Services:

Banksia offers bereaved families and friends the opportunity to participate in our Remembrance Services throughout the year.

This service, which we run ourselves, provides an opportunity for family and friends to remember… to take some time and to think about the person who had died. The service includes readings, music and an opportunity to light a candle in memory – it is not religious, it is not culturally specific and is appropriate for any age.

This service is open to bereaved carers of Banksia Palliative care clients.

 If you would like more information, please do not hesitate to contact Banksia on 9455 0822.

Walking Groups:

Our social walking groups are held monthly during dry and warmer months. It is a walking group for bereaved carers, designed to offer support and companionship during bereavement.

The group provides an opportunity for you to connect with others who shared a lived experience and for informal support and friendship.

This is open to family and friends of former patients of Banksia Palliative Care clients.  A basic fitness level is required.

For more information or to register, please click on the link above or phone 9455 0822.