Social Workers 

Banksia is committed to providing comprehensive support to all clients and families through our team of dedicated Social Workers. Our Social Workers understand the sensitivity of each individual’s circumstances and respect cultural, personal, and privacy needs, ensuring care is provided with respect and confidentiality. We work closely with clients and families, offering personalized practical and emotional support. 

Our primary focus is on promoting emotional well-being, alleviating any financial burdens, and identifying additional resources or services that may be needed. We aim to ease the challenges our clients and their loved ones may face by offering a range of services that provide holistic care and comfort during difficult times. 

This support includes: 

• • Counselling and Emotional Support: Providing compassionate, professional counselling services to clients and their families, offering a safe space to discuss and address emotional challenges during this time. 

• • Arranging home help and respite care: Organizing necessary services to support day-to-day living at home, including assistance with personal care and respite care to offer families some relief. 

• • Financial assistance: Offering help with managing financial concerns, whether it be through accessing appropriate funding or guiding families through various financial assistance options. 

• • Navigating Centrelink: Providing assistance with accessing and understanding Centrelink benefits, ensuring clients receive the support they are entitled to. 

• • Workplace and school liaison: Assisting with communication between clients and their workplaces or schools, ensuring that necessary adjustments or support are provided during this challenging time. 

• • Accessing My Aged Care and transitioning to aged care facilities: Helping clients navigate the My Aged Care system and, if required, facilitating a smooth transition to an appropriate aged care facility. 

• • Advance Care Directives: Offering support in the creation and understanding of Advance Care Directives, ensuring that the client’s wishes are respected and clearly documented.