The Client and Carer Support Program (CCSP)
The Client and carer support program (CCSP) provides specialised support, education and training to Banksia carers and clients in their home.
The aim of the program is to enable families and carers to feel safe, capable and confident to provide care, so clients can remain in their own homes.
This program is run by Banksia’s medical team, who conduct expert assessments that establish where carers feel they need support and address these needs accordingly. The assessment is conducted in the home and considers all aspects of current and future needs. We work closely with family and carers to gain the best outcomes possible.
The program provides clients, families and carers with information, education and training related to:
- Safety: Using equipment such as hospital beds, slide sheets, and recliner chairs; Safe transfers – assisting with transfers from bed to chair, and safe support of clients when walking if unsteady.
- Hygiene support: Bed-based care, including bed washes and general hygiene, linen changes, fresh clothing etc.
- Mouth care and comfort
- Pressure care: the importance of movement and gentle massage of pressure points.
- Basic wound assessments and management
- Respite care
- End-of-life care: what to expect and how to manage.
The CCSP is proven to result in:
- Increased carer confidence and decreased anxiety and stress
- Decreased feelings of tiredness and burden
- Decrease in unplanned admissions to hospital and presentations to Emergency departments
- Increased numbers of clients being able to remain in their own home.
Hygiene support
Assistance with hygiene can be provided in specific circumstances. Banksia is not able to provide on-going, long-term hygiene services, however we will provide support for short periods.
Please note, to ensure optimal safety, full hygiene support will only be provided when there is a hospital bed in place.
Respite
Pre-arranged respite may be provided by nurses and carers of clients with advanced disease or complex symptom issues.
In appropriate cases, respite provided by a Banksia Volunteer may be offered and arranged.
While respite can not be provided on an ongoing, regular basis, if long-term respite is needed, we will involve our Social Work Team who will assist in accessing the correct service.
Basic Wound assessment and management
The CCSP team can perform assessments of basic wounds and pressure areas.
Chronic or complex wounds which need ongoing management would require care from GP’s and specialist wound care services.
Banskia does not supply dressings but will apply dressings to simple wounds. Complex wounds that are being managed by the client’s GP or other services may incur costs from those services.
There is no cost for this program.
To access it call our office on 9455 0822, or speak with any Banksia staff member during a visit.
