Aged Care Services

Specialist palliative care for people living in residential aged care

Banksia provides specialist palliative care services to people living in aged care facilities. This care is provided in an advisory capacity, while the aged care staff remain the care providers.

We provide specialist treatment advice to assist in managing the palliative needs of the resident. We also provide training, education and support to aged care staff who provide the care.

Residents need to be referred to and accepted onto Banksia’s service.

“We want to express our heartfelt thanks to Banksia palliative care staff. The skills, care and empathy shown to our mother made us feel very supported at this most difficult of times. Also the communication and support Banksia gave the nurses and carers at the facility made us feel confident our mother was receiving the best palliative care”.

~ Susanne

What we offer

    • Symptom management knowledge and advice from specialist palliative care doctors and nurses, to gain the greatest comfort and quality of life.
    • Social work and counselling support to Banksia clients, their families and support networks.
    • Companionship and support from our trained volunteers.
    • 24/7 phone support and advice to facility staff, clients and families.
    • Attendance at Resident and Relative meetings to introduce Banksia and inform families about palliative care.
    • Information sessions for facility staff to introduce Banksia and our services.
    • Ongoing education and support for facility staff and resident support.

Anyone can make a referral including family, ACF staff, GPs and residential inreach services.

Banksia Palliative Care

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Banksia provides specialist, in-home palliative care services to people living with a life-limiting illness, who have symptoms or concerns that would benefit from palliative care expertise and support.

Banksia provides services to residents of the following local government areas, only:

  • City of Banyule
  • Nillumbik Shire
  • City of Whittlesea

If above applies to you, you can make a referral to Banksia yourself - please click the button below and complete the referral form.

Alternatively, you can phone the office on 03 9455 0822 during business hours.